For Better Control: IAMN Inspectors to Have Full Access to Patient Records

The Executive Agency “Medical Supervision” (IAMN) is implementing a new software module to carry out its control activities as part of the upgrade of the National Health Information System (NHIS), the agency announced.

The software was developed by the “Information Services” team and provides IAMN inspectors with instant access to patient records regarding filed complaints and ongoing inspections in medical facilities. To prevent unauthorized access, the system has been upgraded so that every action by an official is registered and leaves an electronic trail.

The Agency is also introducing additional digital online modules that will make its work faster, more efficient, and more transparent by ensuring a fully electronic end-to-end process. The preparation and assignment of inspections, the issuance of orders with electronic signatures, the registration of actions, and the management of case files are now carried out entirely digitally, without the use of paper documents.

Through integration with the NHIS, control activities utilize secure mechanisms for accessing patient records solely for the purposes of a specific inspection, in strict compliance with the requirements for legitimate interest and personal data protection.

Starting from the beginning of 2026, medical facilities will provide all data and responses regarding inspections in electronic form through the NHIS. The system maintains a full chronology of actions for each inspection, as well as electronic registers for statuses, deadlines, and documents. Expected results include faster processing of complaints and inspections by eliminating paper workflow, more efficient work for inspectors thanks to centralized electronic files and automated reports, and increased transparency for citizens and institutions through electronic tracking of the status of each inspection.

IAMN reiterates that the agency exercises control over the activities of medical facilities and compliance with patient rights, thereby guaranteeing standards for accessibility, quality, and safety. Together with “Information Services,” the agency aims not only to improve its control and registration activities but also to contribute to the development of e-health by implementing modern solutions that reduce the administrative burden on citizens and institutions.